Give us a call at 780.469.3559 or Toll Free at 1.866.260.6694 if you’re outside of Edmonton.

If you’re shopping online, you can place your order 24 Hours a day, 7 days a week. As soon as the store re-opens, we’ll contact you for any necessary information. (We always call to confirm orders before ANYTHING is shipped)

Transition BMX accepts VISA, MASTERCARD, AMEX, COD and Online Interac Payments. All Credit Card and Online Interac is made through one of the most secure, third-party systems in Canada. This eliminates any possibility of fraud, and keeps your personal information completely safe. No hard-copies of any credit card or banking information is kept on file for any customers.

RETURNS, EXCHANGES AND WARRANTIES

All returns or exchanges must include an original sales receipt with a return authorization number. To obtain a return authorization number, simply call us during our regular store hours and explain the reason for the return. All returns must be received within 30 days of the original purchase date. Returns and exchanges are subject to a 15% restocking fee and the products must be in their original and unused condition in order to be eligible. Customers are responsible for all shipping charges in return, exchange and warranty situations. We always recommend using a shipping method that can track your package, as Transition BMX is not responsible for any lost parcels.

SHIPPING

All orders are shipped Canada Post where possible. Any undeliverable or refused order will be charged all shipping costs and a 15% restocking fee. Complete bikes are shipped through Purolator and cannot be shipped COD. Complete bikes must be paid for in advance with either a Credit Card or Online Interac. If neither of these options are available to you, please contact Transition for Information on how to purchase this item.

Express and Priority shipping are available on any order at an additional cost to the customer.